Frequently Asked Questions
🚚 Shipping
How long does delivery take?
All our products are made to order. Production typically takes 3–7 business days, followed by shipping. Estimated delivery times:
- Europe: 5–10 business days
- USA & Canada: 7–14 business days
- Rest of the world: 10–20 business days
Do you ship worldwide?
Yes! We ship to most countries worldwide. Shipping costs are calculated at checkout based on your location.
Will I receive a tracking number?
Yes, once your order is dispatched you'll receive a confirmation email with your tracking number.
🔁 Returns & Refunds
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your order, contact us within 30 days of receiving it and we'll make it right — no questions asked.
Can I return or exchange an item?
Since all items are made to order, we don't accept returns for change of mind. However, if your item arrives damaged, defective, or incorrect, we'll send a free replacement or issue a full refund.
How do I start a return?
Email us at support@tinybloomco.shop with your order number and a photo of the issue. We'll take care of it quickly!
📏 Sizing
How do I choose the right size?
Each product page includes a detailed size chart. We recommend measuring your child and comparing to the chart before ordering, as sizing can vary between styles.
Do your clothes run true to size?
Generally yes, but we always recommend checking the size chart on each product page for the most accurate fit guidance.
🌿 Materials & Quality
What materials are your products made from?
We use high-quality, skin-friendly fabrics including organic cotton, soft fleece, and breathable blends — all chosen with your little one's comfort in mind.
Are your products safe for babies and toddlers?
Absolutely. All our products are made with materials that are gentle on sensitive skin and meet safety standards for children's clothing.
How should I care for my items?
Care instructions are printed on each garment. Generally, we recommend machine washing cold inside out and tumble drying on low to preserve the print and fabric quality.
🎨 Print & Design
Will the print look exactly like the product photo?
We do our best to ensure accurate colour representation, but slight variations may occur due to screen settings and the print-on-demand process. Each item is uniquely printed just for you!
Can I customise a design?
At this time we don't offer custom designs, but we're always adding new prints. Follow us on social media to stay updated!
📦 Orders
Can I cancel or change my order?
Orders can be cancelled or modified within 24 hours of placing them. After that, production begins and changes may not be possible. Contact us immediately at support@tinybloomco.shop.
My order hasn't arrived — what should I do?
If your order is past the estimated delivery window, please check your tracking link first. If there's still an issue, contact us and we'll investigate right away.
💬 Still have questions?
We're here to help! Reach out to us at support@tinybloomco.shop and we'll get back to you within 24 hours. 🌸